Government of India nucleated a high priority planned project called "National Informatics Centre(NIC)" under the Electronics Commission/Department of Electronics during the year 1976 with a long term objective of introducing a system for the provision of computer based Informatics support to various level of Government, e.g. Ministries and all departments to assist in making decisions relating to economy, social development, rural development, planning and program implementation in the country. Since inception in 1997, NIC has set up a nation wide satellite based computer communication network, called "NICNET". Initially the above service was rendered to all ministries and Department of Govt. of India and the services have been extended to the State Governments and District Administration since 1985-86.

NIC, Darjeeling was set up on Aug'90. Initially it was at the Hill Affairs Branch Secretariat Building, but later on it was shifted to the Kutchery building and afterward a separate unit was set up in Siliguri. These centers provide service of application software, email, internet connectivity and video conferencing through a 34 mbps leased line, website development for the state government as well as for the central government departments. Apart from the technical service and training, these centres also play an important role regarding implementation of E-Governance for the various departments.

Major Application Software Developed/Implemented

Sl No
Project Name
Brief Description
Present Status
Agricultural Marketing Board – Daily Market Data Transmission
The project is designed to establish a nationwide information network for speedy collection and dissemination of market information data for its efficient and timely utilization; to ensure flow of regular and reliable data to the producers (farmers), traders and consumers to derive maximum advantage out of their sales and purchases; and to increase the efficiency in marketing by effecting improvement in the existing market information system. Market price data is reflected in the AGMARKNET portal everyday and it is useful for the producers, marketers, and marketing organizations throughout the country
Implemented at One Market Node in Darjeeling
District Court ( e-Court Project )
The objectives of the project are :
> To help judicial administrations of the courts in streamlining their day-to-day activities
> To assist judicial administration in reducing the pendency of cases
> To provide transparency of information to the litigants
> To provide access to legal and judicial databases to the judges.
District Court live run and Taluka court HW and LAN installation completed.

VAHAN : An application developed by NIC Headquarter New Delhi for registration of vehicles and road tax clearance by the RTA. It helps the department to :-
> Register Vehicle.
> Collect tax.
> Issue various certificates and permits.
> Record the fitness of vehicles.

SARATHI : An application developed by NIC Headquarter Delhi used by the RLA for :-

> Learner License
> Permanent Driving License
> Conductor's License
> Driving School License.

VAHAN software implemented in 2011. In Siliguri subdivision VAHAN and SARATHI are implemented.
Computerization of Registration of Documents (CORD) Project
CORD, Computerization of Registration of Documents, is an application package developed to automate the Registration Offices of the State of West Bengal. It is capable of registering documents online with speed, reliability and transparency. CORD integrates scanning of deed after the completion of deed. Following functions are automated.
> Help Desk provides following services before the registration is done. Those are generation of Assessment Slip containing the Market value, Registration Fees & Stamp Duty payable is generated by the system.
> The total work flow for completion of Registration Process has been automated. Capturing of Photo & Fingerprint, generation of endorsement sheet has greatly reduced the total time taken to complete Registration. In fact within 30 minutes a registration can be completed.
> Various Post Registration Services module like Searching of deed by name or property details, Inspection of Deed and Other Minor Registers have been incorporated.
Implemented at Darjeeling, Kurseong, Siliguri and Bagdogra of DSR / ADSR Offices in Darjeeling District
Computerization of Salary Accounts (COSA) Project
COSA, developed in Client-Server based paradigm, ensures accuracy and timeliness in the generation of Pay Bills, Schedules and other Annexure required for producing Salary Bills of the establishments of Government Departments. The salient feature of COSA is that it neither needs any DBMS engine to be installed in the user machine nor any sort of Programming / Reporting Software tool and hence proved to be a cost-effective solution in conformation with the policy of NIC in implementing E-Governance in the Government Offices. A circular vide no. 9491-F dated 20/09/2002 has been issued by the Principal Secretary of Finance Department to all the Departments of the Government of West Bengal to prepare Paybill (Inner sheet & outer sheet) & Annexure using this Software for submission to Treasury / PAO Implemented about 25 DDO offices in darjeeling.
Post Matric Scholarship Monitoring System
A state-level software has been developed to Monitor and Disburse Post Matric Scholarship to student belonging to SC/ST/OBC category by the BCW, Deptt., Govt. of West Bengal through the P.O-Cum-DWO of the District. The software is capable to store and retrieve data concerning student receiving financial assistance from government towards education and also generate bills to be placed before Treasury and disbursement of Scholarship through bank accounts of the beneficiaries. Implemented at O/o PO-Cum-DWO, BCW Section, at Siliguri.
Rastriya Swastha Bima Yojana (RSBY)
RSBY has been launched by Ministry of Labour and Employment, Government of India to provide health insurance coverage for Below Poverty Line (BPL) families. The objective of RSBY is to provide protection to BPL households from financial liabilities arising out of health shocks that involve hospitalization. Beneficiaries under RSBY are entitled to hospitalization coverage up to Rs. 30,000/- for most of the diseases that require hospitalization. Government has even fixed the package rates for the hospitals for a large number of interventions. Pre-existing conditions are covered from day one and there is no age limit. Coverage extends to five members of the family which includes the head of household, spouse and up to three dependents. Beneficiaries need to pay only Rs. 30/- as registration fee while Central and State Government pays the premium to the insurer selected by the State Government on the basis of a competitive bidding. Smart Card would be issued to the BPL Family to avail treatment at the selected hospitals and nursing homes. Data Preparation for Darjeeling district has been completed.
Arms License Information and Monitoring System
The system is running at J.M Section, Darjeeling Collectorate. The software is capable of handing day-to-day activities relating to Gun License like issue of Application for Gun License, Issue of Note sheet for internal processing, Sending letter to Office of Superintendent of Police and Issue of License after completion of the all necessary steps. Software has been implemented.
The department of Consumer Affairs under the Ministry of Consumer Affairs, Food and Public Distribution, Govt. of India, has assigned the responsibility of Implementing the project on "Computerization and Computer Networking of Consumer Fora in Country" to NIC, as a plan scheme of Department. NIC provides Information technologies (IT) support in terms of study and analysis of application requirements at NCDRC, SDRC and District Fora and give technical solution for development and implementation of computer network based system for the application areas with main focus on Case Monitoring. Case Monitoring system is an intranet based application to record the proceedings of cases registered by complainants or appellants in consumer courts and provide an easy retrieval of information. Thus the job of monitoring the status of multiple cases as well as maintaining their statistics is highly simplified. Implemented at District Consumer Disputes Redressal Forum, darjeeling.
The Mahatma Gandhi National Rural Employment Guarantee Act aims at enhancing the livelihood security of people in rural areas by guaranteeing hundred days of wage-employment in a financial year to a rural household whose adult members volunteer to do unskilled manual work. Implemented at Darjeeling collectorate.
SC / ST Cast Certificate
An Offline Software has been developed at the State level for capturing data related to SC/ST certificate issued by the Sub-Divisional Officers through PO-Cum-DWO of the district. After capturing the data, it will be incorporated into the statewide online database of the SC/ST certificate issued. Backlog Data Entry in progress at SDO Offices of the District. Training has been provided to all BDOs in this regard
The most important aspect of the project is that it will enable video-conferencing between prisoners and courts.
The project will also involve digitising records. All inmates' records will be digitised under the Prison Management System. Inmates' names, photographs, fingerprints, medical histories, leave records, and case records will be uploaded into a central database.
Implemented at District correctional home.
District Website of Darjeeling
District Website of Darjeeling has been designed, developed and maintained by NIC Darjeeling District Unit in consultation with District Administration. The data of various Department / Section of the Collectorate has been put off for dissemination of information to the citizen. Maintenance and Up gradation of the Website is being done on daily basis to keep the content up-to-date. Implemented.
Polling Personnel Deployment System
A software developed at State level to manage deployment of polling Personnel during Election for Loksabha / Bidhansabha / Municipality Election. Implemented.

Significant Achievement For NIC-Darjeeling

His Excellency, the Governor of West Bengal, used to officiate from Raj Bhavan, Darjeeling twice in a year, as Darjeeling is the second capital of the state of West Bengal. During the periodical visit of His Excellency, PCs, printers and all communication equipments are used to provide from this unit. E-mail & internet connectivity are also used to provide temporarily during the above visits. In this act, one letter of appreciation was issued by His Excellency for the DIO, NIC, Darjeeling.